Holiday Sales: Enjoy 20% OFF M6. Orders will be processed on 5th.

Frequently Asked Questions

My Order is still in “Processing” Status


Below are the definitions of order status:

[Processing] Item not yet picked up by carrier (it takes around 3 working days for processing). Or maybe the package has been handed over to the carrier, but the carrier has not yet generated a label (could have 1-3 days delay).

For pre-order items, it will remain as “processing” until the items are in stock and ready to be shipped.

[Shipped] MonsGeek has handed over the package to the carrier.

Join Waitlist We will inform you when the product arrives in stock. Please leave your valid email address below.