Frequently Asked Questions
My Order is still in “Processing” Status
Below are the definitions of order status:
[Processing] Item not yet picked up by carrier (it takes around 3 working days for processing). Or maybe the package has been handed over to the carrier, but the carrier has not yet generated a label (could have 1-3 days delay).
For pre-order items, it will remain as “processing” until the items are in stock and ready to be shipped.
[Shipped] MonsGeek has handed over the package to the carrier.