Frequently Asked Questions

How to Troubleshoot 2.4GHz Connectivity Issues with MonsGeek Keyboards (M1W, M7W, M108B, and Others)

  1. Initiate the troubleshooting process by quickly pressing Fn + Y, which activates the keyboard’s 2.4G mode. You’ll notice the Y key’s LED flashing slowly, confirming you’re in the correct mode.
  2. Next, for pairing, press and hold the FN+Y combination key for 3 seconds. This action triggers pairing mode. Simultaneously, insert the receiver/dongle. The Y keys’ LEDs will flash rapidly during this process. When the pairing is successful, the LED indicator will remain illuminated for 2 seconds.
  3. If your device isn’t detected within 30 seconds, the LED indicator will turn off, and the keyboard will enter sleep mode. In such cases, repeat steps 1 and 2 until the pairing is successful.
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