Frequently Asked Questions
How to configure whether my keyboard is QMK version?
To identify whether your keyboard is the QMK version, we recommend following these steps:
- Locate the EAN number: Look for the EAN number on the outer box of your keyboard. It typically consists of a series of digits as below (697535138XXXX). The EAN number helps us verify the specific version of your keyboard.
- Contact our support team: Once you have found the EAN number, please reach out to our support team. You can contact us via email@example.com and provide the EAN number for reference. Our dedicated team will assist you in confirming whether your keyboard is the QMK version or not.
Please note that providing the EANU number helps us accurately identify the version of your keyboard and offer appropriate guidance. If you have any further questions or require assistance, please don’t hesitate to contact our support team.