Frequently Asked Questions

How to Troubleshoot VIA Connectivity Issues with My QMK Version M1 Keyboard


Try online VIA: or

If it still cannot work, you may need to follow the steps below:

Firmware Upgrade from V2 to V3 definitions: Follow the steps outlined in the guide below.

  1. QMK Toolbox: Link
  2. Make sure the driver is installed completely when installing the Toolbox.
  3. e6efa057710122967e8d1b8a4d7ce3b4.png
    • Keyboard drivers (needed for QMK Toolbox): Link(If you encounter any issues during the process, please refer to the article here
    • V3 firmware: Link
    • Guide for firmware upgrade: Link
  4. Once you have successfully upgraded the firmware to V3, you can use the V3 .JSON file for the MonsGeek M1 without needing to toggle V2 definitions on. Here is the link: Link
  5. Load V3 JSON File: After updating the firmware and installing the drivers, load the corresponding V3 JSON file for your M1 QMK keyboard. Ensure that the “Use V2 definitions” option is turned off when loading the V3 JSON file.

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