Frequently Asked Questions

How to Resolve Bluetooth Connection Issues with MonsGeek M1W/M7W/M108B or any other MonsGeek wireless Keyboards?


2023-09-28

To enable wireless mode, please toggle the switch located on the bottom case or under the Caps Lock key to turn on the power supply first. For more information: Power switch. To resolve Bluetooth connectivity problems with your MonsGeek wireless keyboard, follow these steps:

  1. Initiate Bluetooth Mode:
    • Begin by performing a short press of the Fn + E/R/T keys. This action activates Bluetooth mode. You’ll recognize it when you observe a slow, rhythmic LED flashing beneath the E/R/T keys.
  2. Enable Bluetooth Pairing:
    • Now, press and hold the Fn + E/R/T keys for a duration of 3-5 seconds. This step activates Bluetooth pairing mode, which is indicated by rapid LED flashes beneath the E/R/T keys. For better visibility during this process, you can turn off the RGB lighting by pressing Fn + L.
  3. Locate the Keyboard:
    • On your PC or phone, navigate to the “add Bluetooth device list” in your Bluetooth settings.
    • Please be aware that all our Bluetooth keyboards support BT5.0 and are backward compatible with BT3.0. When you initiate pairing by pressing Fn + E/R/T, you will encounter two options: “Model BT1/2/3” and “Model BT3.0.”
    • If your device supports BT5.0, select “Model BT1/2/3,” which corresponds to BT5.0 for optimal compatibility.

If you are having trouble connecting, please note the following:

  1. You must press the key twice to enter pairing mode. The first press should be short, and the second should be a long press of 3 seconds or more, until the light flashes quickly.
  2. You only need to press one key combination, such as Fn+E, Fn+R, or Fn+T. These correspond to three different channels, which allow you to connect to multiple devices.
  3. Remember to press the Fn key first, then press E, R, or T. Pressing the other key before Fn will not have any effect.
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